Do Heat Pumps Work in Cold Weather? The UK Reality
UK winters are rarely brutal, but heat pump performance still drops when it gets cold. Here's what the real data…
The Octopus Cosy tariff is one of the best-kept open secrets in the heat pump world. If you have a heat pump and you’re still on a standard electricity tariff, you’re likely overpaying by several hundred pounds a year. The Octopus Cosy tariff is specifically designed around the usage patterns of heat pump households — and understanding how to use it properly can make a meaningful difference to your annual energy bill.
The Octopus Cosy tariff is a time-of-use electricity tariff from Octopus Energy, designed for homes with heat pumps. Rather than charging a flat rate per kWh throughout the day, it offers significantly cheaper electricity during specific off-peak periods, with higher rates at peak times.
The core idea: heat pumps don’t need to heat your home at a specific clock time — they can pre-heat during cheap periods and coast through the expensive ones. A well-programmed heat pump on the Cosy tariff runs hard during cheap windows, stores heat in the thermal mass of the building and in the hot water cylinder, and reduces output during peak pricing. The result is the same comfortable house, at substantially lower cost.
Octopus Energy has grown rapidly in the UK and is now one of the largest domestic energy suppliers. They’ve invested heavily in smart tariff products designed to shift demand away from peak grid periods — which benefits consumers, benefits Octopus, and benefits the grid. Cosy is their heat-pump-specific offering.
The tariff currently has three price periods:
Note: specific rates change regularly as Octopus updates the tariff. Always check the current rates directly on octopus.energy before switching. The structure — cheap morning, cheap afternoon, expensive evening — has remained consistent.
To join the Cosy tariff, you need:
There are no other significant restrictions. You don’t need a specific make of heat pump, a particular age of system, or any special controls. However, as described below, you’ll get more value from the tariff if your heat pump has good scheduling capabilities.
The savings depend heavily on how much of your heat pump’s consumption falls within Cosy hours, and whether you successfully shift usage away from peak periods. In practice:
The honest calculation: add up your likely cheap-hour and peak-hour usage, multiply by the relevant rates, and compare to a standard tariff. Octopus provides a calculator on their website. For most heat pump homes that can shift evening electricity use, Cosy is a clear win.
For context on what heat pump running costs look like overall, see our Heat Pump Costs guide and Savings Calculator.
Getting value from Cosy requires more than just switching tariff — you need to programme your heat pump to pre-heat during the cheap windows and reduce demand during peak times. Here’s how to approach it:
Set your heat pump’s heating schedule to run at full target temperature during the early-morning Cosy window (04:00–07:00). The thermal mass of your home and radiators will retain heat for several hours. By 16:00 when peak pricing starts, the house should still be close to comfortable temperature — if your insulation is reasonable, you may not need the heating to run much at all until the peak window closes at 19:00.
During the afternoon Cosy window (around 13:00–16:00), the heat pump can top up the building temperature and heat the hot water cylinder. This acts as pre-heating before the expensive evening period.
Set your hot water cylinder to heat during Cosy hours — either the morning or afternoon window, or both. Most modern heat pump controllers allow you to set specific time windows for hot water heating. Aim to have the cylinder fully heated before the 16:00 peak starts. A well-insulated cylinder loses only a few degrees over a 4–6 hour period, so hot water heated at 13:00 will still be available at 19:00.
Weather compensation — where the heat pump automatically adjusts its flow temperature based on outdoor temperature — is compatible with Cosy and helps efficiency. However, avoid the temptation to turn off weather compensation in favour of aggressive pre-heating; running at unnecessarily high flow temperatures during Cosy hours trades efficiency for tariff savings, and the net result may not be worth it.
Our Heat Pump Efficiency guide covers flow temperature settings in detail.
Some heat pump controllers integrate directly with Octopus tariff data via the Octopus API, automatically adjusting operation based on real-time prices. Brands including Vaillant (with the myVAILLANT app), Daikin (Daikin Residential Controller), and several third-party smart thermostats support this. If your heat pump controller supports API integration, setting this up is well worth the effort — it removes the manual scheduling burden entirely.
The households that see the biggest savings share a few characteristics:
The households that benefit least are those with high evening electricity demand that cannot be shifted — for example, homes with electric showers, induction hobs, and EV charging that all happen to concentrate in the 16:00–19:00 window.
Octopus Energy offers several tariffs relevant to heat pump households, including Agile Octopus (variable half-hourly prices matching wholesale market rates) and Octopus Go (a simpler cheap overnight window). Cosy is specifically tuned for heat pumps with its two daily cheap windows that align well with morning and afternoon heating cycles.
Other energy suppliers are increasingly offering their own smart tariffs for heat pump customers, and the market is developing. The Energy Saving Trust maintains an updated list of smart tariff options for heat pump households. Always compare your specific usage pattern against available tariffs rather than assuming Cosy is automatically the best option for your household.
That said, Cosy has been purpose-designed for heat pump use and has a strong track record. For most heat pump households considering a tariff switch, it’s the obvious starting point.
Switching to Octopus Energy and signing up for Cosy takes around 10 minutes online. Octopus handles the switch from your current supplier. If you need a smart meter, they’ll arrange an appointment — smart meter installation is free. You can switch back if the tariff doesn’t work for you, though it’s worth giving it at least one full heating season to assess properly.
Before switching, run through the bill impact calculation on octopus.energy using your current annual consumption figures (available from your current supplier or from your smart meter). This gives you a realistic estimate of what to expect rather than relying on headline saving figures that may not reflect your usage pattern.
For a broader view of how to reduce heat pump running costs, see our comparison of heat pump vs gas boiler running costs in 2026 and our Efficiency guide.
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